Bought my wife an iPad for Christmas from eBay and one of the cameras has stopped working. Tried a factory reset and still not sorted. Contacted the seller on eBay and after being told to do a few resets which did not solve the problem. The seller has agreed to replace the iPad and currently trying to source another before I have to return the u/s one.
I reported the problem to the seller 5th June and by the 10th they started trying to source the replacement. Contacted them on the 14th June asking for a progress report but not had a reply since.
Hopefully this will get resolved before I have to ask eBay to take up the case. The iPad had a 12month warranty from the vendor.
My next move is to leave follow up feedback and warn others of the way I have been dealt with by
Thursday, 14 June 2018
Opened my mail this morning to find I had won another prize of £50 this month. It is normally a £25 prize most months, so am well pleased. Of all the safe investments I think that Premium bonds pay out more than any savings account or bank account interest, well worth the investment.