Wednesday, 27 June 2018

ipad

Bought my wife an iPad for Christmas from eBay and one of the cameras has stopped working. Tried a factory reset and still not sorted. Contacted the seller on eBay and after being told to do a few resets which did not solve the problem. The seller has agreed to replace the iPad and currently trying to source another before I have to return the u/s one.

I reported the problem to the seller 5th June and by the 10th they started trying to source the replacement. Contacted them on the 14th June asking for a progress report but not had a reply since.

Hopefully this will get resolved before I have to ask eBay to take up the case. The iPad had a 12month warranty from the vendor.


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